VERIFIED JUNE 2026 · FOOTWEAR & ACTIVEWEAR
Does New Balance Work Abroad?
Checked from abroad
- US store won't ship abroad directly
- Needs a US freight forwarder
- Cards work with US billing address
- You pay import duties on arrival
Order to a US address, then forward it home.
What we verified
| Ordering from abroad | US site ships US addresses only; use a freight forwarder. |
| Paying with a US card | Visa, Mastercard, Amex, Discover, PayPal all accepted. |
| Paying with a non-US card | Works but needs a US billing address to match checkout. |
| Shipping to your country | Forwarder reships from the US; no direct delivery. |
| Import duties & returns | You pay local VAT plus duties; returns hard from abroad. |
| The catch | Regional NB sites exist for some countries but are separate. |
Where we checked
What you should know before buying from abroad
New Balance's US online store at newbalance.com only ships to addresses inside the United States and US territories. There is no direct international checkout: enter a foreign address and the site pushes you to a regional New Balance store instead. To buy the exact US-site selection and pricing from overseas, you order to a US address and use a freight forwarder like MyUS, Planet Express, or Stackry to reship the parcel home.
The honest drawback is total cost and returns. Payment is easy — Visa, Mastercard, Amex, Discover, PayPal, Apple Pay, and Klarna all work, though a non-US card needs a US billing address to clear checkout. But once the box leaves the US you are the importer: Thailand adds 7% VAT plus duty, the Philippines 12% VAT, and Vietnam now applies VAT even on low-value parcels. New Balance's 45-day return window also points at a US address, so sending shoes back from Bangkok or Manila is slow and rarely worth the postage.
If you live somewhere New Balance runs a local or regional store — Thailand, Malaysia, and Indonesia have them, and authorized retailers cover most of the rest — buying locally is usually cheaper and avoids forwarding fees entirely. Use the US site mainly for US-exclusive colorways, Made-in-USA models, or sale stock you can't get on the regional sites.
Quick answers
Does the New Balance US site ship to my country?
No. NewBalance.com ships only to US addresses; for overseas delivery you need a freight forwarder or a regional NB site.
Can I pay with my US card from abroad?
Yes. US-issued Visa, Mastercard, Amex, Discover, and PayPal all work with a US billing address on file.
Will I pay extra fees when it arrives?
Yes. Expect local VAT plus any import duty on the package value, charged by your courier before delivery.
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